Support & Extend

STH Unique Service Offering

• Bilingual Support (Japanese and English)
• Collaborative Support Service

STH CSS (Collaborative Support Service)

• Collaboration between Customer and STH Team
• Right mix of shared and dedicated resources based on customer’s need and requirement
• The knowledge of business domain / process transferred to STH Support team
• Retention and re-use of business knowledge
• STH team will work as an extension of customer
• The same team continues to support the customer