Support & Extend

STH Unique Service Offering

  • Bilingual Support (Japanese and English)
  • Collaborative Support Service

STH CSS (Collaborative Support Service)

Collaborative Support Service

  • Collaboration between Customer and STH Team
  • Right mix of shared and dedicated resources based on customer’s need and requirement
  • The knowledge of business domain / process transferred to STH Support team
  • Retention and re-use of business knowledge
  • STH team will work as an extension of customer
  • The same team continues to support the customer